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Terms of Service

The rules of the road.

These terms govern access to the Acorn API, hosted coordinator, and related beta services. A practical draft for pilot use, still subject to lawyer review.

Effective Apr 7, 2026 Beta only Lawyer review pending
Clients
These terms apply to teams creating API keys, submitting audio, and receiving transcripts.
Usage
You are responsible for lawful audio collection, consent, and downstream use of the transcript.
Beta
The service may change quickly while pilot integrations are being hardened.

1. Service scope

Acorn provides a hosted coordinator that accepts transcription jobs, prepares audio for distributed processing, dispatches work to enrolled workers, and returns merged transcript results. During beta, uptime targets, supported regions, and rate limits may change with notice.

2. Account responsibilities

Keep API keys confidential, restrict access to authorised personnel, and notify Acorn if you believe credentials were exposed.

3. Acceptable use

No unlawful material, evading privacy or wiretapping laws, attacking the service, or submitting workloads that would damage shared infrastructure.

4. Customer data

You represent that you have the rights and permissions needed to upload audio and receive transcripts. You retain ownership of submitted content and resulting transcript.

5. Fees and pilot pricing

Pilot pricing, credits, and monthly budget caps are defined in your partner record or written pilot agreement. Usage is measured by processed audio duration and related billing records.

6. Availability and warranties

Acorn is offered on an "as is" and "as available" basis during beta. Transcription output may contain errors.

7. Limitation of liability

To the maximum extent permitted by law, Acorn is not liable for indirect, incidental, special, consequential, or exemplary damages.

8. Termination

Either party may stop using the beta at any time. Acorn may suspend or terminate access for policy violations, security incidents, non-payment, or material misuse.

Questions

Need a signed pilot addendum?

Contact legal@acorncompute.com before sending production or regulated workloads. This beta draft does not claim HIPAA, CJIS, or other sector-specific compliance.